Jeff Marck
Kleenheat Spark · AI Team (Software Development)

Perth, Western Australia · AWST · ISTQB CTFL

Jeff MarckTechnical Test Analyst for Kleenheat Spark’s AI Team.

ISTQB-certified QA & Test Automation Engineer in Perth, Western Australia. Building Playwright & TestComplete automation, API & Oracle/SQL validation, and AI-assisted testing workflows (vibe coding) for modern software delivery.

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Jeff Marck — Technical Test Analyst
Experience
10+ Years @ Kleenheat
Current Squad
Kleenheat Spark · AI Team
Core Stack
Playwright · Dynamics 365 · AI QA
$ npx playwright test e2e/ai-billing.spec.ts
  • INFOInitializing Chromium & API fixtures (Perth staging)42ms
  • PASSvalidates AI workflow responses & fallback guardrails318ms
  • PASSverifies billing engine & customer portal integration490ms
  • PASSasserts Dynamics 365 sync & Oracle SQL state275ms
✓ 3 passed (1.1s) · Zero regressions
$ npm run eval:ai-quality
  • INFOLoading prompt regression & edge-case dataset19ms
  • PASSevaluates deterministic schema & hallucination bounds412ms
  • PASSruns vibe-coded rapid test harness prototypes185ms
  • PASSconfirms human-in-the-loop QA sign-off criteria94ms
✓ All AI quality gates green · Ready for release
$ sql-check --audit career-outcomes
  • PASSDynamics 365 marketing rollout → workflow efficiency ↑12ms
  • PASSLPG logistics routing software QA → dispatch accuracy ↑15ms
  • PASSRoute & inventory optimization → >$100,000/yr saved8ms
✓ Verified production & operational impact across 10+ years
01 / Career Impact

Selected Highlights

From frontline operations leadership to AI Team software quality engineering—measurable outcomes across every stage.

Current FocusAI Team

Software Development & AI Quality

Embedded as a Technical Test Analyst in Kleenheat’s AI Team—designing test strategies, Playwright/TestComplete automation, and rapid AI-assisted QA tooling for modern software releases.

  • Playwright
  • AI Testing
  • Vibe Coding
  • Agile Scrum
Enterprise RolloutDynamics 365

Marketing & CRM Transformation

Led QA validation and rollout support for Microsoft Dynamics 365 across the marketing team, aligning complex data flows with real stakeholder workflows.

  • Dynamics 365
  • UAT
  • Data Integrity
Operational ROI>$100k/yr

Route & Inventory Optimization

Prior to moving into software QA, led branch operations and logistics routing software testing—delivering over $100,000 in annual operational savings.

  • Logistics QA
  • Change Management
  • KPIs
02 / Career Progression

10+ Years at Kleenheat

Select a role to explore the progression from operational leadership into AI Team software quality engineering.

Technical Test Analyst

Kleenheat · Kleenheat Spark · AI Team · Perth, WA

Mar 2026 – Present

Embedded in software development within the Kleenheat Spark AI Team—architecting test automation, AI quality gates, and rapid QA tooling for next-generation software.

  • Design and maintain end-to-end Playwright automation suites and API contract checks for Kleenheat Spark AI-driven software.
  • Partner directly with software developers and AI engineers in rapid iteration cycles, embedding quality from prompt & architecture design through release.
  • Leverage AI-assisted engineering (vibe coding) to build custom test harnesses, synthetic test data generators, and fast exploratory QA utilities.
  • Validate backend integrations across Oracle, SQL Developer, and Azure DevOps CI/CD pipelines.
Key Outcome: Leading quality engineering and Playwright automation for Kleenheat Spark initiatives inside the AI Team.
  • Playwright
  • AI-Assisted Testing
  • Vibe Coding
  • Postman
  • Azure DevOps
  • VS Code
  • Oracle
  • SQL Developer

Test Analyst

Kleenheat · Perth, WA

Nov 2022 – Mar 2026

Led test management, planning, automation, and defect governance across web platforms, billing engines, CRM, and delivery management systems within Agile Scrum teams.

  • Owned test planning, execution, and automated test script maintenance across multiple enterprise systems using TestComplete and Postman.
  • Collaborated with QA & Release Leads, Developers, Business Analysts, Product Owners, and Project Managers to ensure seamless system integration.
  • Contributed to billing engine improvements and delivery management enhancements while reporting defect metrics and release readiness to senior leadership.
  • Mentored new staff, championed continuous improvement, and upheld WHS and compliance standards.
Key Outcome: Implemented Microsoft Dynamics 365 for the marketing team, resulting in measurably increased operational efficiency.
  • TestComplete
  • Microsoft Dynamics 365
  • Postman
  • Oracle
  • SQL Developer
  • Jira
  • Azure DevOps

Test Support Analyst

Kleenheat · Perth, WA

Feb 2022 – Nov 2022

Transitioned from frontline operations into software quality assurance, bridging real-world business edge cases with engineering sprint delivery.

  • Executed structured regression and functional test plans across customer portals and internal operational platforms.
  • Triaged, reproduced, and documented defects alongside developers and business analysts.
  • Supported sprint ceremonies, release readiness checks, and cross-system integration testing.
  • Jira
  • Azure DevOps
  • SQL Developer
  • Sourcetree
  • VS Code

Customer Service Officer

Kleenheat · Perth, WA

Oct 2020 – Feb 2022

Managed commercial/residential LPG accounts and daily truck dispatch while serving as a key operational tester for new routing software.

  • Coordinated daily LPG cylinder delivery schedules and resolved complex billing and account enquiries.
  • Collaborated with sales and cylinder management teams on KPI tracking, reconciliation, and safety compliance.
Key Outcome: Successfully implemented logistics routing software for LPG gas deliveries through structured operational software testing.
  • Logistics Routing Software
  • Billing Systems
  • Office 365

Branch Manager

Kleenheat · Perth, WA

Oct 2015 – Oct 2020

Directed branch operations, staff supervision, Dangerous Goods compliance, and commercial account growth.

  • Supervised staff, conducted performance appraisals, and led safety-first operational standards.
  • Audited internal workflows, SLAs, KPIs, and Dangerous Goods regulatory compliance.
Key Outcome: Enhanced efficiency and profitability through route optimization, inventory accuracy, and change management — delivering annual savings exceeding $100,000.
  • Operations Leadership
  • Inventory Control
  • Dangerous Goods Compliance
03 / Interactive Stack Inspector

Systems, Automation & AI Tooling

Filter by domain and click any tool to inspect how I apply it in production software delivery.

04 / Credentials

Education & Certifications

Certification

Certified Tester Foundation Level (CTFL)

ISTQB

Degree

Bachelor in Online Business and Marketing

University of Evry Val D'Essonne · France

Diploma

Diploma in Business and Marketing Technics

University of Sarcelles · France

Certification

Certificate IV in Retail Management

Licence

C Class Driver's Licence

Western Australia

05 / Networking & Inquiries

Let's Connect

Always open to thoughtful conversations with engineering leaders, QA peers, and recruiters across Perth and Western Australia.

Direct Channels

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Perth, Western Australia · Australia

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